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At WDW Outlet Shopping, everything you purchase is at OUR COST. You might ask yourself the question then; How do we make any money? We add a "Shopper Fee". This fee is a non-refundable fee and is based on the total order value, before shipping is calculated. The Shopper fee starts at $10 per order. It covers the 7% Florida sales tax that the outlets charge, the processing fee we are charged to accept orders on the site, and our 20% that we use to pay for the gas and time it takes to do this.